Order Fulfillment Specialist (w/m/x)

Where your expertise is needed

AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts, and tech-savvy professionals - one team, one billion euros' revenue. Catch the ride!

What we’re looking for

As the Order Fulfillment Specialist, you will play a key part in ensuring seamless supply chain processes, vendor performance, and continuous operational improvement within a dynamic e-commerce environment.

Key responsibilities:

• Overseeing daily order fulfillment across AUTODOC's warehouses, ensuring timely deliveries and resolving operational issues

• Serving as the primary contact for external vendors, managing performance, compliance, and continuous improvement initiatives

• Monitoring vendor KPIs, maintaining accurate records, and coordinating onboarding processes.

• Collaborating cross-functionally with procurement, finance, logistics, customer service, and IT to support smooth order flow

• Analyzing and optimizing fulfillment and vendor processes to improve efficiency, reduce costs, and maintain quality standards

• Driving performance improvements by identifying trends, tracking metrics, and implementing corrective actions

Requirements:

• Bachelor's degree in Supply Chain Operations, Logistics, Business, or a related field

• 2+ years of experience in supply chain coordination, logistics operations, vendor management, or procurement operations, preferably within e-commerce environment

• Proficiency in Microsoft Office Suite

• Excellent organizational and problem-solving skills with strong attention to detail

• Effective communication skills with the ability to manage relationships with internal stakeholders and external vendors

• Advanced English skills (knowledge of Polish, Russian or German will be a plus)

• Ability to thrive in a fast-paced, dynamic work environment

Perks at work

We offer:

• Competitive salaries based on your professional experience

• Stable employment in a fast-growing international company

• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more

• Transportation services available for all warehouse employees

• Guaranteed 26 vacation days per calendar year, regardless of seniority

• An extra day off to celebrate your birthday

• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues

• AUTODOC corporate discount (up to €1,080 per year) for purchasing car parts at special rates for personal use

• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching

• Free English, German, and Polish language classes

• Referral program with attractive incentives

• Flexible working hours and hybrid work model